4b999 Responsible Gaming — Your Safety Is Our Priority
When entertainment starts to feel like a burden, seeking help is the right step. 4b999 gives you the tools to set limits, self-exclude, and enjoy safe gaming.
What Is Responsible Gaming and Why Does It Matter?
Online gaming is an enjoyable form of entertainment — but only when it is played in a controlled and planned way. 4b999 believes every player should understand their own capacity and limits. Gaming can never be a solution to financial problems — it is simply a form of entertainment.
Responsible gaming means staying consciously in control of your time and money, putting family and social relationships above gaming, and seeking help quickly at the first sign of any problem. At 4b999 we have a set of safety tools ready for you that will always help you stay in control.
- Only individuals aged 21 or above may open an account and play at 4b999.
- Never deposit more than you can afford to lose.
- Never game using borrowed or loaned money.
- Do not use gaming as a way to escape stress, frustration, or anxiety.
- Talk openly with your family or loved ones about your gaming habits.
4b999's Safety Tools
By using our safety tools, you can easily keep your gaming habits under control.
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a specified waiting period.
Loss Limit
Gaming will automatically stop once you have lost a set amount of money. This feature protects you from excessive losses and helps you manage your budget responsibly.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, 4b999 will automatically alert you and, if needed, end the session.
Time-Out / Break
Take a break from gaming for any period from 1 day up to 6 weeks. During the time-out you will not be able to log in to your account.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, apply for self-exclusion for a period of 6 months to 5 years. During this time your account will be completely closed.
Round-the-Clock Support
Contact us at any time via our 24/7 live chat or email. Our support team is always ready to assist in both Bengali and English.
Recognise the Signs of Problematic Gaming
If any of the signs below appear in your own behaviour, it is a signal that your gaming habits may be becoming problematic. Seeking help at this point is the right decision.
You feel the need to borrow money or break into savings in order to place bets.
You are trying to play more to win back money you have lost ("chasing losses").
You are lying to or hiding things from family or friends about your gaming.
You are spending more time gaming by cutting back on work, study, or family time.
When you cannot play, you feel restless, angry, or depressed.
You have tried repeatedly to stop gaming but have not been able to.
You need to place increasingly larger bets to get the same enjoyment.
How to Activate the Safety Tools?
After logging in to 4b999, go to Account Settings and you will find the "Responsible Gaming" section. From there you can easily turn on deposit limits, loss limits, session time limits, or a time-out. For self-exclusion, contact our support team directly — they are available 24/7 to assist you.
Please note that reducing a deposit limit takes effect immediately, but a request to increase it will only take effect after a specified waiting period has passed. This delay is intentional — it protects you from overspending in a moment of impulse.
Get Direct Help
If you have trouble using any tool or feel that gaming is becoming a problem, contact us directly.
Live Chat — 24/7 in Bengali and English
Protecting Minors from Gaming
4b999 strictly enforces a 21+ age requirement. Age is verified at the time of account registration and identity documents may be requested in cases of doubt. If there are underage members in your household, please follow the precautions below:
- Log out of your device and keep your password secure.
- Use parental control software to prevent minors from accessing online gaming sites.
- Keep bank cards and bKash/Nagad access out of reach of minors.
- Avoid gaming in front of children — this helps them develop healthy habits.
If you suspect that a minor is using an account on 4b999, notify our support team immediately.
Practical Tips for Safe Gaming
Set a budget first: Decide on a fixed amount before each session. When that amount is gone, stop playing.
Track your time: Watch the clock — using a session timer prevents hours from slipping by without you noticing.
Stop on a win: Take a break when you have had a good win. Avoid the urge to put all your winnings back into play.
Avoid substances: Gaming under the influence of drugs or alcohol makes it hard to make sound decisions.
Keep other entertainment in your life: Family, friends, sports — gaming is just a small part of life.
Check in with yourself regularly: Ask yourself every month — is gaming still just fun, or is it turning into a habit?
Enjoy 4b999 Responsibly
Play within your limits — that is where the real enjoyment is. Browse our games section or read the FAQ for any questions.